Version number: 3.1
Last updated: 23rd January 2019
Contact us for details of the latest changes…
Introduction
We treat privacy and confidentiality very seriously at Box UK Ltd and comply with all aspects of the UK’s data protection legislative framework, which includes the European General Data Protection Regulation (GDPR) and the UK’s own legislation. In line with this we have developed the below privacy notice to detail exactly what personal information we collect and use.
Company information
Company details: Box UK Limited
Registered office address: Westgate Court, Westgate Street, Cardiff CF10 1DD
London address: Octagon Point, 5 Cheapside, London EC2V 6AA
Email contact: info@boxuk.com
Registered in England and Wales: 03606919
VAT Number: GB738835589
Your personal information
Your privacy is important to us and it is our policy that your personal information is private and confidential. This privacy statement details what data we collect from you and how we use it.
We do not collect, use or disclose your personal information for any purposes other than those identified below, except with your consent or as required by law.
Please read this privacy statement before using the site or providing us with any personal information. These practices may be changed, but any changes will not alter how we handle previously submitted personal information.
You are encouraged to review the privacy policy on a regular basis to make sure that you understand how any personal information you provide will be used.
The information we collect
We collect basic personal information about you such as your name, company information, mailing address, email address or telephone number. If attending our offices, we will also record that you have entered the building – and for how long you are there.
If registering an interest in our services, we may match the information provided with other publicly available data that enhances our understanding of you or the business you work for (e.g. company financials and job titles).
If applying for a vacancy we will also collection information about salary expectations and previous work history, in the form of a Curriculum Vitae. If applying to be a usability tester, we may also collect additional personal information – as relevant to the projects(s) in hand, and as provided by you.
Who is collecting it
Box UK Ltd will be what’s known as the ‘Controller’ of the personal data you provide to us. The data protection officer at Box UK Ltd is Managing Director, Benno Wasserstein.
How is it collected
Personal information is collected only when you voluntarily provide it. Such information is received when you send us an email or enquiry form, call in to or otherwise engage with our sales team, or make some other specific contact (such as completing an online form, applying for a vacancy, signing a contract, participating in a survey, signing up for an event, visiting us at our offices or registering to receive electronic communications).
If registering interest in our services, enhanced profiling information (company financials, job titles) may be added by our team from publicly-available sources such as LinkedIn or Companies House as part of a qualification process to better understand how Box UK might service your requirements.
Why we collect it
We collect personal data such as your name, company information, mailing address, email address or telephone number, as well as enhanced profiling information such as company financials and job titles in order to operate effectively as a business.
When applying for a vacancy we also collect information about your salary expectations and work history (in the form of a Curriculum Vitae) in order to assess your suitability for the role in question. When applying to our usability tester database we also collect project-specific information in order to qualify whether or not you may be a match for available testing opportunities.
We will not collect any personal data we do not need in order to provide and oversee our services to you.
How it will be used
Your personal information is used only to respond to or facilitate your immediate interest in our services, unless you opt in to receiving further communications. In this case these communications come solely from Box UK and we will only send communications as defined by you.
Who it will be shared with
If registering interest in our services (via an enquiry for example), the personal information you provide will be stored in a Customer Relationship Management system (CRM) and made available only to the person(s) equipped to handle your request.
If you are registered to receive emails, your information will additionally be stored securely in an Email Marketing Service (EMS), again made available only to the person(s) necessary to respond to this registration.
If visiting Box UK at our offices, the personal information provided to our check-in service will be recorded securely in that service and delivered only to those people you are there to meet.
Personal information supplied as part of a contract signature process will be stored in a secure contracts repository and/or in an electronic signature management tool, made available only to the relevant personnel.
When you sign up to be a usability tester, your information will be securely stored and made available only to those people necessary to facilitate the matching of your details to suitable vacancies and your remuneration in the case of being successfully placed within a project.
If you have submitted an application for a vacancy and/or registered your interest in future vacancies, your information will be stored in a separate system, dedicated to the storage of HR information, and will only be made available to the person(s) equipped to handle this contact.
In all cases, personal information is not otherwise sold or shared with any third parties.
If you have submitted an application for a vacancy and/or registered your interest in future vacancies, your information will be stored in a separate system, dedicated to the storage of HR information, and will only be made available to the person(s) equipped to handle this contact.
How long it will be kept for
If you have made an enquiry, called in or otherwise engaged with our sales team, or registered for an event, we will keep your personal information (name, address, contact details, profiling information) for up to 36 months from the point at which you disengaged with us. After this time it will be anonymised so as to no longer be personal to you and/or deleted.
If you have supplied personal information for marketing purposes (through registering for a newsletter for example) it will be kept until you notify us that you no longer wish to receive these communications.
If you have supplied your information while checking in at our offices this (and the associated information about when you were there) will be kept for a period of one month before being deleted.
Personal information supplied as part of a contract signature process will kept in line with the contract retention period, typically seven years from end of service provision.
If you have supplied personal information in signing up to be a usability tester it will be kept only for as long as is necessary to facilitate the project in question, unless you have asked to be contacted in future about additional testing opportunities. In the case of having registered for future contact, your details will be retained until such point as you notify us that you no longer wish to be registered for this service.
If you have supplied personal information in applying for a vacancy it will be kept for 6 months after the end of the recruitment process for that role unless you have asked to be contacted in future about other such vacancies. In the case of having registered for future contact, your details will be retained until such point as you notify us otherwise.
How you can update it
If at any point you believe the information we hold about you is incorrect you can request to see this information and have it corrected, restricted or deleted by emailing us at privacy@boxuk.com. You can also use the withdrawal of consent page to withdraw your consent at any time. An unsubscribe option is additionally included in every marketing email you receive.
Your rights
If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated at privacy@boxuk.com.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office.
Cookies
Use of cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.
Cookie |
Category |
Name |
Expiry |
Purpose |
| ActiveCampaign | Targeting or advertising | cmp999981728 | 30 days | We use ActiveCampaign to send our email campaigns and this cookie allows us to identify contacts who click a link in an email campaign. |
| Targeting or Advertising | fr
tr |
3 months
Session |
This cookie is used by Facebook to deliver advertising. | |
| Google Analytics | Performance | _ga
_gat _gid collect |
2 years
Session Session Session |
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. |
| Google AdWords | Targeting or advertising | ads/ga-audiences | Session | This cookie is used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor ‘s online behaviour across websites. |
| Targeting or Advertising | bcookie
BizoID bscookie lidc UserMatchHistory |
2 years
29 days 2 years Session 29 days |
These cookies are used by the social networking service, LinkedIn, for tracking the use of embedded services. | |
| New Relic | Strictly necessary | JSESSIONID | Session | The JSESSIONID cookie is used to store a session identifier so that New Relic can monitor session counts for an application. |
| Vimeo | Performance | vuid | 2 years | To display and deliver videos on our site we use Vimeo, a video sharing site. The embedded Vimeo player uses these cookies to deliver this content and to track the number of views of these videos. |
| WordPress | Strictly necessary | tk_* | Up to 5 years | Collection of internal metrics for user activity, used to improve user experience. |
| WordPress | Strictly necessary | wordpress_test_cookie | Session | Checks if cookies are enabled to provide appropriate user experience. |
Opting out of cookies
In using the Box UK website, you are consenting to the use of cookies. You are of course able to change your cookie settings within your browser at any time.
If you do not know what cookies are, or how to control or delete them, we recommend you visit www.aboutcookies.org or www.allaboutcookies.org for guidance.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Copyright
Images, text, software, documentation, electronic text and image files, audio and video files and clips, and other materials on the Box UK website are protected by copyright laws and may be covered by other restrictions as well. Box UK retains all rights, including copyright, in data, image, text, and any other information contained in these files. Box UK expressly prohibits the copying of any protected materials on this website, except for the purposes of fair use as defined in copyright laws and as defined below.
Fair use of copyrighted material includes the use of protected materials for non-commercial educational purposes, such as teaching, scholarship, research, commentary and news reporting. Unless otherwise noted, users who wish to download or print text, audio, video, image and other files from the Box UK website for such uses are welcome to do so with our express permission. Users must cite the author and source of this material as they would material from any printed work; the citation should include the URL https://boxuk-preprod.go-vip.net. By downloading, printing, or otherwise using text, audio, video, image and other files from this website, whether accessed directly from this website or via other sites or mechanisms, users agree that they will limit their use of such files to fair use and will not violate Box UK’s or any other party’s proprietary rights.
Unauthorised publication or exploitation of Box UK’s files is specifically prohibited. Anyone wishing to use any of these files or images for commercial use, publication, or any purpose other than fair use as defined by law, must request and receive prior permission from Box UK.
Linking
Box UK’s website may occasionally link to other sites that we deem relevant to our users. We are not responsible for the accuracy or reliability of the content on third party websites, nor do we necessarily endorse the sites and their content.
